SMDC

Monitor and manage Tizen and Orsay players remotely from one single dashboard

Solution Overview

Manage Tizen and Orsay players remotely
ScreenCom Multiple Displays Control (SMDC) allows you to manage your Samsung Smart Signage display with complete remote hardware control. Monitor and manage the settings remotely from one single dashboard. With SMDC you can manage displays from one central location. This allows you to solve problems remotely and saves a costly visit to the location. In addition, it provides data that allows you to monitor your signage network and spot and solve problems earlier.

This MagicINFO add-on is very similar to the Samsung Remote Management Solution, but with SMDC you can manage not only the Tizen displays (formerly SSSP) but also Orsay displays as well. This solution works perfectly alongside solutions built on Tizen or MagicINFO and can also work without a CMS.

An SMDC Hub is added to the network, and this will scan all devices within the network using the RJ45 or RS232 protocol. Once you log into the SMDC server, a dashboard shows which displays are present in the network, which are on or off and whether they are generating errors.

Advantages

  • Full hardware control
  • Optimum hardware monitoring
  • Supports Tizen and Orsay from S2 players and up
  • No CMS needed

Features

Dashboards

Provides needed insights for proactive monitoring

Multiple player types

Supports Samsung Tizen and Orsay displays

No CMS needed

Works with TizenOS (formerly SSSP), MagicINFO, or without CMS

Specs

Software

MagicINFO license type
Premium/RM
MagicINFO installation
Cloud/Local

Hardware

Supported devices
Windows players/ Linux players/ MagicINFO players (S2 and higher)
Additional
SMDC Hub
Network
RJ45 or RS232 protocol

Industries

Retail
QSR
Corporate
Healthcare
Retail

Retail

In retail environments, displays are often mounted in places that are not easy to reach. If a display gives an error or there are other hardware problems, it can then be difficult to access the screen and check what is wrong. With SMDC you have remote access to all your displays. This allows you to solve problems remotely and saves a costly visit to the location. In addition, it provides data that allows you to monitor your signage network and spot and solve problems earlier. In this way, sales campaigns can continue uninterrupted, and customers always get an optimal brand experience

Frequently Asked Questions

Do you need MagicINFO in order to use SMDC?

No, you can also use another CMS. This will work as long as the Samsung displays are within the same display network and connected to the SMDC Hub.

Does SMDC only work with Samsung displays?

Yes, but with SMDC you can manage not only the Tizen displays but also Orsay displays (displays with an S2 or S3-player) as well.

Which information is available in the Dashboard?

The dashboard provides information about configuration properties, server statistics, read and download log files and allows you to manage a large range of hardware settings remotely.

Start today with ScreenCom SMDC

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